Pre-Order Policy
Pre-Orders are items that are not currently in stock, but can be ordered now and paid in full to be shipped at a later date.
The terms of our pre-order policy are as follows:
- Pre-order Items are estimated to ship at the time listed in the product description. We are unable to expedite the shipment date nor speed of delivery.
- We reserve the right to amend the shipment date and will communicate any changes via the e-mail on file. Please ensure that you have added shop@extraordinarysymbols.com as an email contact to ensure you receive all updates regarding your order.
- Orders containing pre-order items cannot be cancelled nor modified. We are unable to add or remove items from any orders. All items will be held until the pre-order item becomes available for shipping.
- Shipping fees cannot be waived or combined after purchase has been made.
- Payment in full is required at time of purchase and the pre-order item will ship later according to the communicated timeline.
For additional questions, please e-mail help@exosymbols.com. We are happy to help!