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Holiday Updates

Updated: November 17, 2022

We have a few important updates to provide you, so make sure you read this entire message.

 

Processing Times:

Black Friday and Small Business Saturday Sales were super busy for us! We are forever grateful for you and want to say THANK YOU SO MUCH! 😘

Because of the large number of orders made, our processing times may be a little longer during this sales season. So we ask for your patience and please allow up to 6-8 business days of processing time (up to 10 business days for custom orders).

We are working hard to stay within the 3-4 day processing time and we will keep pushing to meet that processing goal.

(Shipping time will be an additional 3-4 days depending on the distance you live from Chicago.)

 

Holiday Package Protection 

We're going into the most wonderful time of the year... for thieving folks to walk up on your porch uninvited and take stuff! 🙄 Ugh! It's so frustrating! We recommend you purchase Route Package Protection to insure your package. The cost varies by the amount of your order, but for most orders, it only costs $.98.

Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Route ensures that customers get what they paid for, and allows for easy reordering.

If you do not want to pay the low cost for Route Package Protection, simply remove the protection in the cart BEFORE checking out. By removing package protection, Extraordinary Symbols is not liable for lost, damaged, or stolen items. Route charges CANNOT be refunded if you do not remove the protection at checkout.

So, we HIGHLY recommend you purchase Route Package Protection to make sure you're covered.

 Read More Info About Route HERE

Okay, that's all! Thanks for reading my mini book. 🤣